Your Privacy Matters to SIMplify Travel Desk
This Privacy Policy details how SIMplify Travel Desk, operating the esim-airalos.click website, collects, uses, and protects your personal information. We are committed to ensuring the privacy and security of your data.
Our Commitment to Your Data Privacy
At SIMplify Travel Desk, we understand the importance of safeguarding your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection when you interact with our website, esim-airalos.click. Our goal is to provide you with clear and transparent information so you can make informed decisions about your data. We do not engage in the sale of personal information to third parties, nor do we employ tracking cookies or third-party analytics for advertising purposes.
We believe that understanding how to choose the right eSIM for your international travel should be a straightforward process, and so should understanding our data practices. We encourage you to read this policy carefully. Should you have any questions, please do not hesitate to contact us at [email protected].
1. Data Controller Information
SIMplify Travel Desk acts as the data controller for the personal data collected through the esim-airalos.click website. This means we determine the purposes and means of processing your personal data.
- Name: SIMplify Travel Desk
- Address: 1188 West Georgia Street, Suite 600, Vancouver, BC V6E 4A2, Canada
- Email: [email protected]
- Phone: +1 (604) 555-8923
We are committed to processing your data responsibly and in compliance with applicable data protection laws.
2. Data Collected and Purpose of Collection
We collect minimal personal data, strictly for the purpose of responding to your inquiries and providing the information you seek.
- Contact Form Inputs: When you use our contact form on esim-airalos.click, we collect the following information:
- Name: To address you personally in our response.
- Email Address: To allow us to communicate with you and send our reply.
- Message Content: To understand your query and provide a relevant, helpful answer.
This data is used solely to facilitate communication and address your specific requests or questions regarding eSIMs for travel. We do not use this information for marketing or profiling purposes.
3. Cookies and Local Storage
Our website, esim-airalos.click, has a straightforward approach to cookies and local storage:
- Cookie Consent: We use a single, essential local storage item to record your consent regarding our use of cookies. This allows us to remember your preference and avoid repeatedly asking for consent.
- No Tracking Cookies: We do not use any tracking cookies, analytical cookies, or advertising cookies. Our website is designed to provide information without monitoring your browsing habits across sites.
- No Analytics: We do not integrate any third-party analytics services (e.g., Google Analytics) or advertising pixels (e.g., Facebook Pixel). Your visit to esim-airalos.click is private and not subject to external tracking for statistical or marketing purposes.
Our aim is to provide a clean, privacy-focused browsing experience while helping you understand your eSIM options, such as comparing different eSIM plans or understanding how eSIMs work.
4. Legal Basis for Processing
The legal basis for processing your personal data (specifically, information submitted via our contact form) is your consent. When you submit an inquiry through our contact form, you are explicitly providing consent for us to process your name, email, and message content to respond to your request.
You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. To withdraw consent, please contact us at [email protected].
5. Data Sharing and Disclosure
SIMplify Travel Desk does not share, sell, rent, or trade your personal data with third parties for their marketing or any other purposes. Your information is treated with strict confidentiality.
We will only disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of SIMplify Travel Desk.
- Prevent or investigate possible wrongdoing in connection with the website.
- Protect the personal safety of users of the website or the public.
- Protect against legal liability.
6. Data Retention Period
We retain the personal data collected through our contact form only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This means:
- Contact Inquiries: Information submitted via the contact form (name, email, message) is typically retained for a period of up to 12 months. This allows us to refer back to previous communications if a follow-up or related inquiry arises within a reasonable timeframe.
- After this period, or upon your request for erasure, your data will be securely deleted or anonymized, unless a longer retention period is required or permitted by law.
Our goal is to ensure your data is not held for longer than it is genuinely needed.
7. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
8. Right to Complain to a Supervisory Authority
If you believe that SIMplify Travel Desk has not adequately addressed your concerns regarding your data privacy, you have the right to lodge a complaint with a supervisory authority responsible for data protection in your country of residence or the place of the alleged infringement.
While we encourage you to contact us first to resolve any issues, this right remains available to you. For individuals in Canada, the relevant authority is the Office of the Privacy Commissioner of Canada.
9. Changes to This Privacy Policy
SIMplify Travel Desk may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, esim-airalos.click/privacy.html.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. The date of the last revision will always be displayed at the bottom of this page for your reference.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us:
- By email: [email protected]
- By phone: +1 (604) 555-8923
- By mail: SIMplify Travel Desk, 1188 West Georgia Street, Suite 600, Vancouver, BC V6E 4A2, Canada
We are committed to responding to your inquiries promptly and addressing any concerns you may have regarding your privacy on esim-airalos.click.
Frequently Asked Questions about Our Privacy Practices
What information does SIMplify Travel Desk collect?
We only collect the information you voluntarily provide through our contact form: your name, email address, and the content of your message. This data is used solely to respond to your inquiries about eSIMs for travel.
Does esim-airalos.click use tracking cookies or analytics?
No, we do not use tracking cookies, third-party analytics services (like Google Analytics), or advertising pixels. The only local storage we use is to remember your cookie consent preference.
Is my personal data shared with third parties?
Absolutely not. SIMplify Travel Desk does not sell, rent, trade, or otherwise share your personal data with any third parties for marketing or any other purposes, except when legally required.
How long do you retain my contact inquiry data?
We retain contact inquiry data (name, email, message) for up to 12 months. This period allows us to handle follow-up questions effectively. After this, or upon your request, the data is securely deleted or anonymized.
What are my data protection rights?
You have rights including access, rectification, erasure, restriction of processing, data portability, and objection to processing. You can exercise these rights by contacting us at [email protected].
How can I withdraw my consent for data processing?
Since our processing is based on your consent when you use the contact form, you can withdraw this consent at any time. Simply email us at [email protected], and we will process your request.
What if I have a complaint about how my data is handled?
We encourage you to contact us directly at [email protected] to resolve any concerns. However, you also have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.